Frequently Asked Questions

If you have additional questions that aren't covered, please feel free to call at (708) 524-9720.

1. What are the Hospital hours?
   Our hospital is open Monday through Saturday. Please Click Here to See Our Open Hours!
    
2. Do I need to have an appointment?
   Typically, patients are seen by appointment. However, if your pet is in need urgent care, please give our office a call to be seen.
    
3. What forms of payment do you accept?
   Cash, Check, and Debit/Credit Cards
   
   
4. Can I make payments?
   Payment is required at the time of service. We are partnered with Cherry, a flexible payment plan platform that allows pet owners to manage veterinary expenses with easy, affordable monthly installments pending check.
    
5. At what age can I have my pet spayed or neutered?
   Most pets can be spayed or neutered around 6 months of age. Before surgery, your pet will receive a pre-surgical exam to ensure they are healthy enough for anesthesia and the procedure. All current vaccinations are required, and we also recommend a pre-anesthetic blood screening to further ensure safety during surgery.
    
6. What is the pre-anesthetic blood screening?
   A pre-anesthetic blood screen is a simple blood test performed in our clinic before surgery. It checks your pet’s organ function, blood counts, and clotting ability, helping us ensure your pet is healthy enough for anesthesia and surgery, and able to heal safely afterward.
    
7. How long do the sutures stay in after my pet's surgery?
   Sutures are typically removed 14 days after surgery. We’ll schedule a follow-up appointment to check healing and safely remove them.
    
8. Is it a good idea to let my pet have at least one litter?
   It’s a common question, but there’s no health benefit to letting your pet have a litter. Spaying or neutering your pet actually offers many health and behavioral benefits, such as:
   

    - Helping prevent breast tumors, uterine infections, and other health issues
    - Reducing the desire to roam, spray, or mark territory
    - Lowering the risk of prostate problems in male pets
    - Helping prevent unwanted puppies and kittens

   Choosing to spay or neuter is a healthy, responsible choice that helps your pet live a longer, happier life — and keeps your furry family members safe and healthy.